If you are still using a PSTN phone network (regular phone line from Verizon or the likes) in your business, it is time for an upgrade. A VoIP (Voice over Internet Protocol) phone system is less expensive and more versatile. You have heard about and might already be using a service such as Vonage, Basic Talk, Magic Jack, etc. in your home, so why not in your business?
VoIP phone systems are not tied into the old PSTN network, making them less complex, easier to manage, less expensive (no copper phone lines to maintain) and overall more functional. These factors make VoIP the perfect solution for everyone (unless you have no internet access).So why haven’t you made the change? Perhaps you don’t want to make the initial investment or you figure, “if it isn’t broke, don’t fix it.” This is perfectly understandable, change is tough for everyone but in this case it shouldn’t be. Your IT personnel will no longer have multiple networks to manage, your future wallet will love the extra weight it’s put on and your employees will appreciate the convenient features that can be built into the phones.