Unifed Communications

People often ask exactly what we did to make the Curtiss Hotel in Buffalo, NY, a “smart hotel”. We provided the phone system for each guest room and office space within the hotel, along with wireless access points, digital signage and automated concierge service. We managed these hotel amenities along with Audio Visual, lighting, climate, and shading with a Crestron control system. The experience within the hospitality market is second to none for both the management of the hotel and the hotel’s customers.

The below link is an article by Crestron about our work at the Curtiss.

Creston’s Curtiss Hotel and Veraview Case Study 

Crestron TSW touchscreen

Looking for more information? Call our office for a private consultation to see how we can improve the way your organization communicates.

Over the last 20 years, the AV/IT industry has been asking the question: is it better for an organization’s IT department to have a single vendor for their networking needs or to have a best of breed approach- relying on multiple vendors that specialize in each component of the network. There has been a constant back and forth on which concept is better. As with everything, each option has its pros and cons. Historically, organizations have opted for the BETTER solution at the time believing that the BEST was not available. Hopefully, we can shed some light on this.
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Its 9:27, you have a meeting in three minutes. Upon arriving to your meeting you are informed there will be video enabled participants. Its 9:33 everyone from your office is in attendance. You get an email. The video participants are on screen without audio. Its 9:41 the audio is working. Its 9:44 the person presenting has located the proper cord for their laptop to connect to your display. You get another email. Finally at 9:47 the meeting begins. Does this sound familiar? I’m going to guess that it does. It shouldn’t. Quality collaboration is all about leveraging technology to increase the effectiveness and efficiency of your organization, not slowing down your meetings and wasting everyone’s time. Unfortunately this isn’t always the case and a project that starts with the best of intentions ends up being a headache for everyone involved. It’s always important to hire the right people for the job and our experience speaks for itself.
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If you are still using a PSTN phone network (regular phone line from Verizon or the likes) in your business, it is time for an upgrade. A VoIP (Voice over Internet Protocol) phone system is less expensive and more versatile. You have heard about and might already be using a service such as Vonage, Basic Talk, Magic Jack, etc. in your home, so why not in your business?

VoIP phone systems are not tied into the old PSTN network, making them less complex, easier to manage, less expensive (no copper phone lines to maintain) and overall more functional. These factors make VoIP the perfect solution for everyone (unless you have no internet access).So why haven’t you made the change? Perhaps you don’t want to make the initial investment or you figure, “if it isn’t broke, don’t fix it.” This is perfectly understandable, change is tough for everyone but in this case it shouldn’t be. Your IT personnel will no longer have multiple networks to manage, your future wallet will love the extra weight it’s put on and your employees will appreciate the convenient features that can be built into the phones.
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Congratulations to the Recipients of this year’s USDA’s RUS DLT grant. The awards were announced in March. NYS had 6 grant awardees.

Veraview is proud to have been part of the process assisting two of our clients securing the nationally and highly competitive grant.

Congratulations to Cattaraugus Allegany BOCES and the Seneca Indian Nation Health System.

I attended the ScanSource Communications Partner conference in Memphis the week before last and just got caught up so I could write about it. Experts at mixing business and pleasure, Brian Cuppett’s team put together a solid agenda filled with technology and market updates as well as fun ‘networking events’ incorporating the best Memphis had to offer. Continue reading