Veraview

Veraview Blog

What is WebRTC? How does it work? Why is it important? You may not know the answers to these questions just yet but I’m willing to bet you’ve visited a website or used a mobile app within the last day that utilizes WebRTC. Why am I willing to bet? One site, Facebook.
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PC-Based Conferencing

PC-based or “soft” conferencing is any type of conferencing which utilizes an application or program rather than a dedicated hardware unit. There are many well-known soft clients available such as Skype, Facetime, google hangouts, etc. Soft conferencing has a variety of use cases, from companies just starting out with video conferencing to enterprise level deployments of 1000+ users.
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Veraview

It was a great pleasure to have our President, Ken and Account Executive Jennifer in attendance at the Annual Redbone @ Large Greater Niagara BassEye Celebrity Challenge. We’re proud to support the Cystic Fibrosis Foundation alongside our partners at Rich Products and everyone else in attendance. The event was a success, raising almost $140,000 and everyone, including Captain Morgan, had a blast!


Telemedicine is nothing new and for people who don’t have convenient access to medical care it can quite literally be a lifesaver. What about the rest of us? Me and you, the people who drive five or ten minutes to see our doctor, why would we ever need telemedicine services, would we use it if it became readily available? UnitedHealthcare (the country’s largest health insurer) wants to find out. On April 30th, UnitedHealthcare announced that its self-funded customers have the same access (standard copay) to telemedicine as they do to traditional in-person based care. This coverage will extend to all plans throughout the year.
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Over the last 20 years, the AV/IT industry has been asking the question: is it better for an organization’s IT department to have a single vendor for their networking needs or to have a best of breed approach- relying on multiple vendors that specialize in each component of the network. There has been a constant back and forth on which concept is better. As with everything, each option has its pros and cons. Historically, organizations have opted for the BETTER solution at the time believing that the BEST was not available. Hopefully, we can shed some light on this.
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A big thank you to our valued customers who came out and enjoyed an incredible win on Friday night in Bandit-Land. The First Niagara Center was about as live as I’ve ever seen it and the game was a nail biter to the end. A few of our guests in the suite had never been to a professional lacrosse game before and really didn’t know what to expect. Needless to say, by the end of the game the Bandits announcer had everyone cheering right along with the crowd, my personal favorite being, “what does he got…NOTHING!!” After a hard fought game of back and forth scoring, the Bandits finished the game with 15 goals to the Toronto Rock’s 12. Just before the end of the game there was one hell of a brawl on the field which left us all wondering about what was in store for their game in Toronto the very next night.

Long story short, everyone had a great time and we thank the NLL for being so accommodating and the Buffalo Bandits for putting on such an amazing show. We look forward to watching the rest of the games from our regular season-ticket seats…Buffalo WHAT!?

 

 

 


Consistency and Adoption

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Variety is the spice of life, the only constant is change; we’ve heard this all countless times but in business what we probably hear most is, “if it ain’t broke, don’t fix it.” So what happens when something breaks or better yet, becomes outdated? Usually, it gets fixed or replaced with something new but what about all the other units that aren’t broken, do you “fix” or replace them as well? You should and here is the reason why: Consistency across an organization breeds adoption. This holds true at all organizations and relates to everything from policy change to new technology. “People fear what they don’t understand, hate what they can’t conquer, I guess it’s just the fury of man”—Nasir Jones. Nas hit the nail on the head; people fear the unknown, we crave consistency and in order to adopt something new we need to be able to relate to a familiar experience.
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We are proud to announce our partnership with the National Lacrosse League and attended our first Buffalo Bandits game as a company this past Saturday. The game was excitingly close throughout the first three quarters with the Rochester Knighthawks pulling away in the fourth quarter of play. The great turnout of fans—even in bitter cold weather, is a testament to our hardy Buffalo nature; no blowing snow and subzero wind-chill is going to keep us from enjoying our teams.

If you were at the game Saturday night then you probably noticed our Jumbotron commercial and heard the PA announcement. We look forward to cultivating our relationship further, not only with the National Lacrosse League but with all of our customers. If there is ever anything that you need with respect to audio or video conferencing, phone systems, digital signage and video walls or any other bit of technology you use in your office, please, don’t hesitate to give us a call or contact us on our website.

 


So you have some new office space, what’s the first thing you think about, technology or furniture? Let me guess, it isn’t technology. If I’m right, perfect, keep reading. If I’m wrong, bravo, give us a call. People have it engrained in their minds that technology can’t be brought to the table if you don’t have the table first. It may seem counterintuitive but you really don’t need the table first, in fact, you can build the table around the technology and save a lot of money in the process.
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Do you currently have on-premises video conferencing? Do you use it as often as you initially thought you might? If you’re only using video conferencing to hold or attend meetings with employees you’ll be happy to know there is a lot more that you can do. Don’t get me wrong, meetings and employee conferences are perfect applications of video within an organization, but there is so much more that can be done to make your video investment a vital part of daily operations. Be it Finance, HR, Customer Service or any other functional area, APIs (application programming interface) allow you to customize your video environment to enhance your preexisting employee and customer websites/portals, streamline your remote interview process and avoid video-room scheduling mix-ups.
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